FAQs
Want to know more? Explore the questions and answers below.
If your question can’t be answered here, please do get in touch.
What happens if I want to cancel my booking?
A full refund is available up to 14 days before the start of your course. In exceptional cases this can be extended to 7 days at the discretion of the tutor.
What happens if I want to change my booking?
Changing to an alternative start date is possible without penalty if there is availability providing this is more than 14 days before the original course date. In exceptional cases this can be extended to 7 days at the discretion of the tutor.
Do you sell gift vouchers?
Personalised gift vouchers are available from £50
What should I wear?
Comfortable clothing that is OK to get dusty/dirty without tassels, loose sleeves etc. that could catch in machinery. Footwear should be sturdy with covered toes.
What do I need to bring?
Everything for the course is included apart from a piece of fabric for the footstool course. All materials, tools, machinery and personal safety equipment are supplied.
Is food available?
We supply coffee/tea and biscuits during the day and there is a supermarket (Tesco) with a café close by for food or you can bring a packed lunch.
Is the course suitable for someone with special needs?
We aim to be as barrier free as possible. We openly welcome participants that are ND or have physical impairments and will, wherever possible, adapt the course accordingly. If we can ensure personal safety and participants can negotiate the flight of stairs to the workshop we will find a way. Please contact us to discuss any issues in confidence.
What age range can participate in the course?
Most of our courses are for anyone from 8 to 108. Children 8 to 16 must be accompanied by a responsible participating adult. Tutors are DBS checked
How can I contact you?
Contact us via our website contact form, email us at [email protected] or phone 07712629401